Invoicce is an artificial intelligence platform for voice-based customer service that automates calls with human-like fluency, understands context in real time, and delivers solutions efficiently. AI that answers, understands, and resolves.
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(Isstories Editorial):- Miami Beach, Florida Apr 29, 2025 (Issuewire.com) – Invoicce Launches INTOUCH: Real-Time Call Monitoring Powered by AI
Invoicce, the world’s first AI platform fully dedicated to voice-based customer service, has just unveiled INTOUCH — a groundbreaking product designed to give companies full control and visibility over their call operations in real time.
With INTOUCH, businesses can now monitor every aspect of their voice interactions live, including:
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Active and queued calls
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Smart notifications and operational alerts
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Pending tasks and unresolved issues
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A fully automated customer interaction flow
“INTOUCH was built to empower managers to track their entire voice operation as if they were inside the call center — but with the speed, accuracy, and intelligence only automation can offer,” says the Invoicce team.
The platform’s interface is intuitive and modern, available on both desktop and mobile. All calls are handled by Invoicce’s proprietary voice AI, using advanced natural language processing to understand context, intent, and emotional tone — delivering fluid and effective customer experiences.
More than just a dashboard, INTOUCH acts as a central control hub for AI-powered voice operations. It integrates seamlessly with CRMs, triggers custom alerts, and provides rich analytics to support decision-making and operational optimization.
This launch marks another milestone in Invoicce’s mission to redefine customer service through intelligent voice automation, combining cutting-edge technology with measurable business impact.
Invoicce is a pioneer in Brazil in the development of artificial intelligence for phone calls. Created with the purpose of transforming the way companies communicate with their customers, the platform goes far beyond conventional voice bots, delivering interactions that sound natural, human-like, and highly effective.
Its proprietary AI technology is capable of understanding natural language, emotions, and intent, offering real-time solutions with autonomy and precision. Companies across various sectors — including telecommunications, healthcare, finance, and retail — already rely on Invoicce to scale their customer service, reduce operational costs, and boost customer satisfaction.
With the launch of INTOUCH, the company takes another step forward on its innovation journey, solidifying its position as a leader in automated voice service powered by true intelligence. Invoicce’s vision is clear: to create service experiences that respond, understand, and deliver — with excellence, speed, and personalization.[email protected]
Source :Source Company: Invoicce Tecnologia Ltda. Description: This release is about Invoicce Tecnologia Ltda., the creator of the world’s first voice-based artificial intelligence platform. Legal Notice: This content was created and published with the authorization of the company mentioned. Any unauthorized use of the name “Invoicce” may constitute trademark infringement or misrepresentation of corporate identity. Official Website: https://invoicce.io Press Contact: [email protected]
This article was originally published by IssueWire. Read the original article here.
